To place your order: 1. Add the desired item and quantity to your cart 2. Click the shopping cart icon. Review your order and click Continue Checkout.
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Sign in or Register. Confirm your shipping details and payment method, click Continue Checkout. I ordered a standard-size dress, not a custom-made one.
Why is it taking so long? All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.
You can log in our website with your email and track your order status in “My orders” if you placed the order under your resigerred acount. If the order was placed without signing in, you could just use “look up a single order” function to track your order.
Please refer to the following steps: 1. Go to Sign In My Account at the right top of our website. Click “order status” 3. Enter your Order Number and Email Address to see your order details.
Currently, you can receive an order within weeks. Normally it takes days for tailoring and days for expedited shipping. Please kindly refer to our Size Chart to choose the correct size.
Pointed collar; button front. Vests Find a great selection of vests women’s Top quality Three-quarter, bell sleeves.
If your measurements align with our size chart, I suggest you choose standard size. If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.
Will my item be exactly the same color as what is shown on your website?
Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric.
Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.
Could we get color swatches to see what the colors look like in reality? They take anywhere from business days to arrive. Order swatches.
To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.
Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.
Please click this link.
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To send a wire transfer, just submit instructions to your bank, and provide the information about our account you can find this on the order details page.
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from.
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You can also choose to chat now or email us. If you have an unpaid order and want to use a different payment method, it’s easy: 1.
Click on the unpaid order you want to complete payment on. We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.
We have three shipping methods including expedited shipping, standard shipping and super saver shipping. You can only change the shipping address while your order is still in production.
You can Contact US to send the correct shipping address. Our representatives will help you with that. Once your order has been shipped, we cannot change the delivery address nor delivery options.
The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.
To return items, first customers need to contact us within 14 days upon receiving their items. However, JJ’s House will issue a full refund including shipping for any damaged, defective, or mis-shipped items.
Please contact our Customer Service to initiate the return process within 14 days upon receiving your item s. The item must be returned in its original condition.
The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached.
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We cannot process the return of any faulty item. You may need to Contact US to initiate the return process within 14 days upon receiving your items. Our after-sales department will handle the issue thereafter.
Yes, you can return any standard size item within 14 days of receipt of your item for a full refund excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached.
Please send your request and correct email address to service JJsHouse.
Our representatives will reply within 24 hours. Forget password Please click this link to reset your password.
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If it doesn’t work, please Contact Uswith your permission, we will help reset the password for you. Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.
Our innovative approach brings you the best in formal wear at affordable prices — and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime.
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All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We work in close, fair partnership with our tailors.
Can’t find what you’re looking for?
Please don’t hesitate to. This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
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Looking for the perfect fit? Compare your unique measurements with JJ’s House’s measuring guide, use our made-to-order model which allows us to make your dress based on your exact measurements for a custom-fit dress.
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I am getting married in July and Mum has brought this Dress for my Wedding. Mum looks amazing in it. The material is excellent quality and the colour is Beautiful.
The Size was perfect-Fits like a glove. My Mum cant wait to wear this lovely dress as Mother of the Bride.
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Excellent service and did not take very long to arrive and was wrll packaged and nicely presented. Writing this on behalf of my mum, she bought this dress for my wedding next year.
She said although it was a big big at the top, minor alterations would fix this. She also said it arrived somewhat wrinkled from the packaging as can be seen in the photos but hanging it has helped a lot over the last few weeks since it arrived and she intends to get it steam ironed to get the wrinkles out before the wedding.
Otherwise she loves it. Said the colour is slightly darker than she imagined but says she still thinks the colour is beautiful and loves the lace jacket.
She completely recommended anyone getting the dress to get the matching jacket. This dress comes to just below her knee in virtually flat shoes which she was happy with.
Thank you so much to the team at JJs House. My made to order dress came and it fits perfectly! I can not thank you enough.
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I always find it very difficult to buy a ready made dress due to my pear shaped body. I have already taken photos of myself with the new dress on and have emailed them the link to JJs.
One very happy customer!
I like the dress style. It is formal and suitable for me. The dress fit me well.
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